IT Support for Small Businesses
Fast, professional IT support when you need it — including ongoing protection, security, and peace of mind.
We service Kenosha, Pleasant Prarie, Racine, SE Wisconsin, and anywhere remotely!
Why ScotTeX?
We fix your problems quickly and prevent them from reoccuring
We thrive on dealing with large and unknown tech challenges
We can be your new IT department or support your existing infrastructure
What we do
We become your businesses IT department
Commericial grade security for all your devices
Automated backups and recovery
Priority support and issue prevention
General tech services as needed
Cost Efficiency
Ongoing IT support is offered at a flat monthly rate per device
Provides a predictable tech cost
Reduce technical emergencies
Prevent business downtime
Fast responses to your needs
©ScotTeX. All rights reserved.
Managed Services and what they are?
In short we become your businesses IT department. We proactively protect and tune your system for the best security and performance possible. ScotTeX uses professional-grade monitoring and security tools to manage and protect your devices in the background, so problems are addressed before they interrupt your work. We provide fast responses to new requests to make sure your business runs as smooth as possible!
Proactive Monitoring
We continuously monitor supported devices for issues such as:
System slowdowns or crashes
Failed updates
Low disk space
Hardware or software errors
Devices falling out of compliance
System Management
Outdated software is one of the most common causes of security breaches and instability.
System and software updates for desktops, laptops, and servers.
We verify every update is safe, and check for known issues before deploying them to your systems.
Critical security patches
Third-party application updates
Management of your Office 365 or Google Workplace cloud
Supported Devices
Windows
MacOS (Apple Computers)
Linux
Business or BYOD systems
Advanced Security & Protection
We use modern, behavior-based security tools rather than outdated “signature-only” anti-virus systems. These can only react to previously discovered viruses, we proactively stop new threats.
Ransomware and malware are stopped automatically
Threats are isolated before spreading
Known and new unknown threats are blocked
Automated Backups & Recovery
Data loss can come from many places — hardware failure, accidental deletion, or security incidents.
Automated backups of your data and systems
Monitoring of backup success and failures
Fast recovery of files or systems when needed
If something goes wrong, the goal is fast recovery with minimal downtime
One time services "Break/Fix"
Computer & System Issues
Slow computers and poor performance
Hardware repairs
Windows or macOS errors and crashes
Startup and boot problems
System freezes or blue screens
Software conflicts or instability
System Configuration & Upgrades
New computer setup and data migration
Hardware upgrades (RAM, storage, etc.)
Operating system upgrades
Replacement system setup
Security & Malware Cleanup
Virus and malware removal
Ransomware response and containment
System cleanup and performance tune
Data & File Recovery Assistance
Accidental file deletion
Corrupt files or folders
Backup recovery assistance
Failed storage hardware
Need something not listed?
Just ask! We can likely handle any interesting project you might have that we don't list. Feel free to contact us using the button below to find out!
Our Vision
ScotTeX "Scott Techs" was founded to provide clear, reliable IT support for small businesses that need problems fixed properly — not patched temporarily or buried in technical jargon. Scott has years of hands-on experience supporting Windows, macOS, Linux, and business-critical software in complex enterprise environments. We service Kenosha, its surrounding areas, and anyone remotely.ScotTeX focuses on diagnosing issues at the operating system level, where many recurring problems actually begin. From performance issues and system crashes to software conflicts and security concerns, the goal is always the same: fix the issue quickly and prevent it from happening repeatedly.Whether you need help with a one-time problem, or want ongoing IT support, ScotTeX delivers practical solutions, honest recommendations, and dependable service — without unnecessary complexity or pressure.
Typical Business Hours: M-F 9am-5pm
Contact form:
Managed Services Pricing per System:
This includes everything on our services page, we become your own IT department. Data backup pricing is for customers under 1TB of data per system. Your organization can upgrade its total storage by $10 per 1 additional TB needed. This can be shared between all of your systems.
Service Without Data backup:
$110
This service is available on:
Desktops/Laptop computers
Windows/Mac/Linux Systems
Service With Data Backup:
$125
This service is available on:
Desktops/Laptop computers
Windows/Mac/Linux Systems
Service for Servers
$250
This service is available on:
Windows Servers
Linux Servers
Virtual Servers
NOTE: Data backup is included in this package as a mandatory service
Break/Fix Pricing:
General PC Issues:
$225
Virus removal
General system performance issues
Software related issues
Data Migration:
$200
Transfering data to another system or external data drive
We can add on our "New System Setup" service for an additional $50
New System Setup:
$150
Setting up a new PC (Desktop/Laptop)
Adding your accounts to the new system
Ensuring the system is up to date
Configuring third party software as requested
Anything not listed?
Contact us for any other repair services for a quick and easy quote!
